I recently had my car battery fail while doing errands on one of the extremely hot days in Phoenix this summer. Fortunately someone was able to jump the battery so that I could drive to Knudsen's Auto Specialists for help with the battery. Lorenzo, the Service Manager, checked the battery within minutes of my arrival. A battery would need to be ordered. The car was also due for an oil change. Lorenzo said he could do the battery and the oil change. Lorenzo gave me a ride home and by 9:00 a.m. the next morning my car was ready to go with a new battery and the oil change. Having the oil change done with the battery saved me an additional repair trip. I can't thank Knudsen's enough for the prompt, courteous and quality service provided for my car.